What is a subscription and when do I get charged?

Never be without lashes again! Products are delivered to your doorstep each month, without the need to place the order by yourself!

Subscriptions are automatically renewed according to your selected delivery interval of either every 2 or 3 months. You will get charge the same day you initially started your first subscription. 

Can I change the styles/lengths in my subscription?

Yes, of course! Have fun with it and pick and choose any style and lengths you'd like! Discounts will reflect after you save your new choices.

What if I don't need that many boxes in my next subscription? Can I change the quantity?

Yes, however if you remove less than 6 items, pricing will reflect our tiered discount option. We still want to offer a deal so for 4-5 boxes you will get 20% discount, 1-3 boxes you will get 10%.

Will I be charge shipping?

No, shipping will always be free for our loyal subscribers!

Can I reschedule, pause or cancel a subscription?

Yes, of course! You can reschedule the date, pause or cancel a subscription any time you want in the customer portal.

How can I access subscriptions?

The customer portal can be accessed through the link you received in the email that was sent to you when you placed an initial subscription order. You can also access your subscriptions from your account under Account details > subscriptions.